How to Fix It When Google Maps is Not Showing Alternate Routes


Google Maps has quickly become an essential tool for commuters, travelers, and pedestrians alike due to its user-friendly interface and accurate route suggestions. However, issues may arise when Google Maps fails to display alternate routes, leaving users with limited options. In this article, we will discuss steps to address and fix this problem.

1. Ensure your app is updated:

The first thing you should do is make sure your Google Maps app is updated to the latest version. Outdated versions of the app may have bugs or malfunctioning features that prevent alternate routes from being shown. To update your app, visit your device’s app store and search for Google Maps.

2. Check your internet connection:

A weak or unstable internet connection can cause the Google Maps app to not function correctly. Ensure that you have a strong and reliable connection by checking the Wi-Fi or mobile data indicators on your device. If you’re still experiencing issues, try resetting your device’s network settings or connecting to a different Wi-Fi network.

3. Clear cache and data:

If you’re using the Android version of Google Maps, clearing the app’s cache and data can resolve functionality issues. To do this, go to your device’s settings menu, find Google Maps in the list of installed applications, and tap “Storage.” From there, tap “Clear Cache” and “Clear Data” buttons.

4. Enable alternate routes in settings:

In some cases, users may have accidentally disabled alternate routes in their Google Maps settings. To enable it again, open the Google Maps app, access the settings menu by tapping the three horizontal lines in the top-left corner (hamburger menu), and select “Settings.” Scroll down until you find “Navigation Settings” and tap on it. Make sure that the “Show Alternative Routes” option is enabled.

5. Restart your device:

Sometimes, a simple device reboot can solve the issue of Google Maps not showing alternate routes. Turn off your device, wait for a few seconds, and then turn it back on before opening Google Maps.

6. Report the issue to Google:

If none of the above steps resolve the issue, you can report it directly to Google by submitting your feedback through the app. Navigate to the Google Maps app settings, and select “Send feedback.” Describe the issue in detail and include relevant information such as your device model, operating system version, and any error messages you may have encountered.


While Google Maps is an invaluable tool for finding our way, glitches can occur from time to time. By following these troubleshooting steps, you can address issues with the app not showing alternate routes and get back on track to reaching your destination.