Top 6 Ways to Fix iMessage Not Sending Photos and Videos

We’ve all experienced the frustration of trying to send a photo or video in an iMessage, only for it to get stuck or never go through. Thankfully, there are several methods you can try to resolve this issue. In this article, we will explore the top six ways to fix iMessage not sending photos and videos.

1. Check Your Internet Connection

iMessage relies on a stable internet connection to send photos and videos. First, ensure that you are connected to Wi-Fi or have cellular data enabled. If you’re experiencing a slow or unreliable connection, try resetting your network settings or connecting to a different Wi-Fi network.

2. Restart Your Device

Sometimes, simply restarting your device can fix issues with iMessage. To do this, press and hold the power button on your device until the “Slide to Power Off” option appears. Slide it off and wait for the device to shut down completely. After about 30 seconds, press the power button again to turn your device back on.

3. Update iOS

Outdated software can cause issues with iMessage functionality. To update your device’s software, go to Settings > General > Software Update and follow the onscreen instructions to download and install the latest iOS version.

4. Check iMessage Settings

Ensure that iMessage is enabled on your device by going to Settings > Messages and checking if the iMessage toggle is on. If it isn’t, turn it on, and make sure that “Send as SMS” is enabled as well. This will allow your messages with photos or videos attached to be sent as regular text messages if iMessage fails to send them.

5. Delete Old Messages

A full message inbox may cause issues sending new messages with media attachments. To clear out some space for new messages, access your Messages app, find conversations with old photos and videos that you no longer need, and delete them.

6. Reset Network Settings

As a last resort, you can try resetting your network settings. This will erase all network-related information, including Wi-Fi passwords, VPN connections, and cellular data settings. However, it may resolve issues with iMessage connectivity. To reset your network settings, go to Settings > General > Reset > Reset Network Settings and confirm the action.

By following these six steps, you should be able to resolve the issue of iMessage not sending photos and videos. If the problem persists even after trying these methods, consider reaching out to Apple Support for further assistance.