How to Fix Roku Error Code 003: A Comprehensive Guide


Roku is a popular streaming service that allows users to access a wide variety of channels and applications. However, sometimes users may encounter error codes, which can be frustrating. One common error code is 003, which typically occurs during the software update process. In this article, we will discuss the reasons behind the error and provide a step-by-step guide on how to fix Roku error code 003.

Causes of Error Code 003:

Error code 003 usually appears when there are issues with updating the Roku device software. Some possible reasons for this error include:

1. An unstable or slow internet connection.

2. Problems with the Roku server.

3. Incorrect network settings on your router or device.

4. Outdated software on your Roku device.

Step-by-Step Guide to Fix Roku Error Code 003:

1. Restart your Roku device: Unplug the power cable from your Roku device, wait for about 15 seconds, and plug it back in to allow the device to restart.

2. Check your internet connection: Ensure that you have a strong internet connection, as this is crucial for the software update process. You can also try resetting your router by unplugging it for a few seconds and then plugging it back in.

3. Update your router’s firmware: Make sure that your router’s firmware is up-to-date to avoid any issues with connectivity or compatibility.

4. Disable VPN or proxy settings: If you are using a VPN or proxy server, this might interfere

with the update process. Disable these settings temporarily while updating your Roku device software.

5. Change your DNS settings: Go to Settings > Network > Set up Connection > Custom on your Roku device and change the DNS settings to either Google DNS ( and or OpenDNS ( and

6. Perform a factory reset: If the error code 003 still persists, you may need to perform a factory reset on your Roku device. Keep in mind that doing a factory reset will erase all your data and settings, so make sure to back up your information before proceeding.

To perform a factory reset:

a) Go to Settings > System > Advanced System Settings > Factory Reset.

b) Enter the provided code displayed on your screen to confirm the factory reset process.


Roku error code 003 can be an inconvenience for users looking to enjoy their favorite streaming content. By following the step-by-step guide provided above, you should be able to fix this error and get back to enjoying all that Roku has to offer. If you continue to experience issues, consider reaching out to Roku Support for further assistance.